Question: engineering operations management on (3) Your mannger has been doing sono resenich and have seen that in marketplace where many manufacturers are vying to grow

engineering operations management on (3) Your

engineering operations management

on (3) Your mannger has been doing sono resenich and have seen that in marketplace where many manufacturers are vying to grow their business, it is being suggested that companies who focus on quality will have a competitive advantage. Your CEO has asked you as his operations director for a report that advises him (a) the concept of customer perceived quality (3 Marka) (b) the idea of the cout of quality (3 marks) (c) manufacturing operations quality systems such as: total quality management. (7 marks) (ii) six-sigma (7 marks)

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