Enterprise extension is a diversification strategy. 1) True 2) False The lowest total process cost: Is always the sum of the lowest cost for each involved function Is the lowest cost for each involved function May be the lowest cost for each involved function Typically involves careful cost integration Cash-to cash conversion: Is typically related to inventory turn Is related to freight payment Is the time required to convert raw materials into finished inventory Is a measure of manufacturing efficiency When designing a warehouse network, if the overall safety stock increases as the number of warehouses increases, then: Network uncertainty is decreasing Network uncertainty is increasing Network uncertainty in constant Safety stock is appropriately linked to average stock The threshold service level is the starting point for cost revenue sensitivity analysis. 1) True 2) False Each unique location analysis has a unique threshold service level. 1) True 2) False In a typical static location analysis, customer service fill rate and delivery time is calculated based on distance. 1) True 2) False From a strategic perspective, companies should strive to: provide customer success to all customers realize that different customer accommodation approaches may be appropriate for different customers realize that all customers desire close customer success types of relationships never refuse to do business with a customer A company has identified that there are 5 critical components of a "perfect order." It establishes a 97% standard on each of these components. Assuming it achieves this standard, it can expect that its overall perfect order performance is 97%. 1) True 2) False Providing value-added services is a critical aspect of: customer service customer satisfaction customer happiness customer success