Enterprise Resource Planning Course

1. True/False. A cost driver is any activity that is the root cause of why a cost is incurred.

2. True/False. Overhead costs are direct costs that are assigned to a specific cost object.

3. True/False. Customer Segmentation is a type of analytic that identifies important attributes about customers, such as buying patterns, in order to know them better and describe their personas.

4. The______ component of management accounting takes certain segments of the organization and determines the profit from those segments.

5. The starting point for a sale often occurs when the salesperson identifies a potential sales deal, or______.

6. People glean ______ knowledge from years of working in a particular industry and/or for a certain company.