Enterprise systems provide enterprisewide support and data access for a firm's operations and business processes. Building integrations allows information sharing across databases along with dramatic increases in quality.

The goal of this activity is for you to identify the three primary enterprise systems.

Instructions: Match each enterprise system to its correct definition.

$1$

Enterprise Resource

Customer Planning

$2$

Relationship

Management

Match each of the options above to the items below.

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

Integrates all departments and functions throughout an organization into a single IT system $($or integrated set of IT svstems$)$ so emblovees can make decisions bv viewinc enternrisewide information about all business onerations