Question: Enzo has received an email from his manager thanking him for the work he has contributed to a particular project and providing suggestions for how

Enzo has received an email from his manager thanking him for the work he has contributed to a particular project and providing suggestions for how he might work more efficiently on future projects. Enzo reads the message and applies its ideas to his performance moving forward. Enzo has engaged in which step of the communication process?
a. Selective perception
b. Decoding
c. Channeling
d. Encoding
e. Feedback

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