Eric the Redd (Scenario)

Eric Redd graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize to increase productivity. During his career, Eric will see his job change from an engineer to a more complex job assignment.

a) The first three activities of the human resource management (HRM) process are about ________.

A) recruiting

B) planning

C) training

D) downsizing

b) Human resource management is concerned with ________ competent employees.

A) obtaining

B) obtaining, training, motivating, and retaining

C) obtaining, training, and motivating

D) training and keeping

c) Affirmative action programs seek to make sure that employers ________ minority groups.

A) pay equal wages to

B) enhance employment opportunities for

C) provide unemployment benefits for

D) establish training programs for

d) The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a ________.

A) job description

B) job specification

C) job definition

D) job analysis

e) As one of his first tasks in a new job, Steve's boss asks him to develop a database that lists the educational level, special capabilities, and specialized skills of all the employees in his firm. This is known as a ________.

A) job description

B) human resource inventory

C) lengthy process

D) job analysis

f) A reject error occurs when an applicant ________.

A) who is hired performs poorly on the job

B) who is not hired would have performed well on the job

C) who is hired performs the job at a high level

D) who is not hired would have performed poorly on the job

g) To use a physical test as a selection device, a company must demonstrate that ________.

A) physical ability is related to job performance

B) the test is fair

C) the test is reliable

D) the test does not discriminate against people with physical disabilities

h) A disadvantage of a written essay for employee appraisal is that it tends to be biased by ________.

A) the prejudice of the evaluator

B) friendship between the employee and the evaluator

C) the writing skill of the evaluator

D) the writing skill of the employee

I) All of the following are true of an adjective rating scale for employee evaluation EXCEPT ________.

A) provides the most thorough view of the employee

B) provides objective quantitative data that can be analyzed in a variety of ways

C) is not time-consuming

D) it lists performance factors

j) A critical incident employee appraisal method collects ________.

A) anecdotes that reveal the character and performance of an employee

B) statements from coworkers in support of an employee

C) statements from superiors that may or may not support an employee

D) data from an employee's computer to evaluate his or her performance