. Establish Program Vision and EnvironmentActivity 1.1

True orFalse Review the statements below about identifying program vision, organisation mission and values, identifying stakeholders and their objectives and expectations, and developing and sustaining the documented program vision. Indicate whether each statement is True or False. Tick the box that corresponds to your answer.

TRUE FALSE	A program vision describes what a particular program wants to achieve or to become in the future.
TRUE FALSE	The program vision must be in line with the organisation mission and values.
TRUE FALSE	Customers and the community are examples of internal stakeholders.
TRUE FALSE	A program sponsor is a person who provides products or services for the program.
TRUE FALSE	Stakeholder objectives must be specific, measurable, attainable, relevant and time bound.
TRUE FALSE	Constraints refer to restrictions and limitations of the program.
TRUE FALSE	The vision document must be flexible to adapt to possible changes in terms of priorities and customer or client needs.

Activity 1.2

Listed below are the communication approaches that can be used in consulting stakeholders. Provide at least one (1) situation where program managers can make use of each.

Communication Approach	Situation where Program Managers can Use it
Interactive Communication
Verbal Communication
Written Communication