Question: Evaluate a key/core business process. Pictorially present the as-is state and propose a 'to be' state. Justify your proposed 'to be' state. Company of Choice:

Evaluate a key/core business process. Pictorially present the as-is state and propose a 'to be' state. Justify your proposed 'to be' state.

Company of Choice: National Commercial Bank, Jamaica.

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