Question: Evaluate the scenario presented below. Recall that we reviewed this scenario on the first day of class.* Applying the recommendations provided in CH 14 of

Evaluate the scenario presented below. Recall that we reviewed this scenario on the first day of class.* Applying the recommendations provided in CH 14 of Simply Said and CH 5 of Communicating at Work write a script from the perspective of Juan in which you provide constructive and effective feedback to Jake. Add any details or make any assumptions you need to compose an effective message. (You do not need to write a script for Jake, only write out what you would say if you were Juan). Minimum length: 8 sentences. Total possible points: 20 ------------------------------------------------------------------------------------------------------------------- SCENARIO: Juan delivers negative Feedback to an Employee Juan conducts quarterly performance reviews for each of the shift supervisors. Today, he is meeting with Jake Adelman, who is one of the most popular employees in the company. Jake is outgoing, friendly, and inspiring to his workers. Juan has become close friends with Jake, and they regularly go out for lunch together. One of Jakes primary responsibilities is to ensure that each outgoing shipment to construction wholesalers is complete and that all items are free of defects. In the past few months, however, several wholesalers have complained that Jakes shipments did not contain the correct items. In two cases, nearly every item in the shipments contained defects. Juan deemed Jakes quarterly performance as poor and knew he needed to confront Jake about these problems.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!