Question: Evaluating an Online Discussion This activity is important because you will engage in online discussions, in many forms, throughout your career. The goal of this

Evaluating an Online Discussion

This activity is important because you will engage in online discussions, in many forms, throughout your career.

The goal of this activity is to demonstrate your understanding of principles for effective online discussions.

Read the case and answer the questions that follow.

The sales team includes Tsedal, Meddha, Nancy, and Jax. At their last meeting, they could not decide on a location for their next sales conference: They agree to take more time to establish the criteria for deciding the next location. Following the meeting, Tsedal starts an online discussion on Microsoft Teams.

(1)

Tsedal: SUBJECT: The perfect site for our next sales conference

Our next sales conference should be located where we have the most customers. Dallas has twice as many customers as any other. Don't you agree @Meddha @Nancy @Jax?

(2)

Jax: @Tsedal, we absolutely should not go to Dallas. We've completely saturated that market and have no room to grow whatsoever. It's actually the last place we should go

.

We should clearly go to markets where we have more prospective customers.

(3)

Nancy: @salesteam, I vote for Philadelphia. Our success depends on the venue we choose. The venue in Philadelphia meets all our requirements.

(4)

Meddha: @Tsedal @Jax @Nancy, I don't think the sales conference will make any difference anyway. We haven't signed up a significant number of customers at the last few sales conferences. It will be no different this time. Sales conferences don't work anymore. We might as well stay home and market in other ways.

(5)

Jax: @Meddha, the main reason we don't succeed is we create bad content for our marketing materials. If the marketing team did its job, we'd be positioned for success at the event. @Nancy, you've been in charge of working with the marketing team members the last few years and it seems like you haven't really held them accountable for creating decent content.

What advice is most relevant to Statement

4

of the case?

Multiple Choice

Avoid ignoring competing points of view.

Avoid complaining.

Avoid leading posts.

Avoid irrational views.

Avoid blaming.

Evaluating an Online Discussion This activity is important because you will

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