Evaluating human computer interaction is a critical step in the improvement of interfaces. In this

assignment, you will be asked to complete two distinct evaluations of the same interface. First,

you will evaluate the program yourself, using heuristic evaluation. Second, you will conduct a

user study. The deliverable for this assignment is a written report. The maximum length for the

report is three pages. The following steps will lead you through the assignment. Be sure to

address each step$/$question in your report.

$1.$ The computer program we are evaluating is google chrome. The specific tasks we are evaluating is accessing the footjoy website and adding it to favorites

$2.$ Complete a heuristic evaluation. A commonly used list of heuristics is included on the

following page. You may use additional or alternate heuristics as you see fit. What

problems did you find when completing the evaluation? Did anything perform

exceptionally well?

$3.$ Select usability metrics that will be used in user testing. You must use at least one metric

from each category $($effectiveness$,$ efficiency, user satisfaction$).$

$4.$ Choose your subjects. You must use at least $3$ people. Who will you test? What

information do you need about the users?

$5.$ Complete user testing. How did the program perform based on the various usability

metrics? What problems did you find when completing the evaluation? Did anything

perform exceptionally well?

$6.$ What can you conclude about the program you tested?

$7.$ What can you conclude about usability testing? Did you prefer conducting evaluations

using heuristics or user testing? What advantages and disadvantages did you find with

each?