Evaluating Training Programs

As training director for Beavis Enterprises, you are constantly "butting heads" with the other division directors about the need for training. To show these division heads the importance of training, you decide to conduct an experiment. Half of your employees attend a workshop in which information about the company product is presented. The other half does not receive this training. All employees are monitored before the training period on the percentage of correct information they provide to customers and then monitored again 3 weeks after the training program is completed. On the basis of the following data, did your training program work? Justify your answer. You may want to draw a chart or table to help you represent your findings.

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TrainingPretestPosttest

EmployeeConditionScoreScore

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Stevensno training6873

Vesseytraining7986

Gallotraining6273

VanHornno training8382

DiMurono training6367

Finchtraining7784

Cranetraining6175

Moonno training7474

Doyletraining8484

Trumantraining6870

Adlerno training7079

Walkertraining5358

McFarlandno training7988

Heffemantraining5471

Spoonertraining9390

Palmerno training7176

Olchinno training7678

Beckerno training8889

Kostastraining8892

Wybornno training6780

Malinaktraining7480

Hughleytraining6467

Milsapno training6175

Rogerstraining7172

Careyno training6473

Lewistraining8586

Bobecktraining7075

O'Brienno training6968

Oswaldno training7279

Wickno training6874