Question: Evans ( 2 0 0 8 : 1 4 ) suggests two lists of quality dimensions that can be used when reviewing products or services.

Evans (2008:14) suggests two lists of quality dimensions that can be used when reviewing products or services. To which quality dimension does accuracy belong?
a.
quality dimensions for products
b.
quality dimensions for services
c.
quality dimensions for performance
d.
quality dimensions for time

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