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Critical Thinking Questions 1. Explain why writing can be more difficult than other forms of communication. L01 2. Describe ways in which the writing process might be recursive. LO2 3. Explain how technology can help the writer with both creative and tedious writing tasks. LO2-LOS 4. Identify specific software tools that assist with constructing written messages. Explain what each does. LO3 5. Word processing programs are the writer's primary tool. Identify fie basic features and two advanced features useful to business writers. LO3-LO5 6. Discuss the advantages and disadvantages of spelling checkers and grammar and style check- ers. L05 7. Brainstorm some practices or policies that businesses might develop for using the information rights management (IRM) tool effectively. LO5 8. How have text messaging or other technologies affected your writing? LO2, L09 9. How will technology continue to affect business writing? L010