Question: Even though a salesperson is rarely responsible for installation, which of the following is a reason for him or her to be present when the
Even though a salesperson is rarely responsible for installation, which of the following is a reason for him or her to be present when the products sold to a customer are being installed?
a To ask the customer for a testimonial for future sales dialogues
b To get a referral from the customer before the sale is closed
c To act as a buffer between the installation team and the customer
d To cover up delivery and installation mistakes
e To sell additional products to the customer
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