Question: Every time one of his subordinates does something highly exceptional or something unsatisfactory, Rob records it in his employee work file. The information in this

Every time one of his subordinates does something highly exceptional or something unsatisfactory, Rob records it in his employee work file. The information in this file serves as a factual record and helps Rob in assessing the performance of his team members and in supporting his ratings during performance appraisals. Based on the information provided in this scenario, Rob is most likely using the technique of the _____.

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