Every Tuesday morning, All-Star Automotive sends their salespeople to an off-site training seminar series designed to help sales staff learn detailed technical information about the cars they sell. This information educates the salespeople about the vehicles in hopes of enabling them to provide the best customer service in the area. Tom is the most experienced salesperson and has won the top-seller award for the last five years. There is no doubt in his mind, or anyone else's in the company, that he is the best salesperson. As a result, Tom has been skipping the Tuesday morning training and spending extra time with his family. Cindy, his boss, just realized he is doing this but hasn't taken any action even though these are mandatory and all of the other salespeople attend. She knows his job is demanding and he misses out on time with his children on the weekends as a result. His peers haven't complained, so maybe no one else has noticed. She decides she has bigger issues to address and goes on with her day.

1. If this situation is not handled properly, what issues will result for Tom, Cindy, and the sales team? Address each party.
2. The book lists three ethical issues: honesty and integrity, conflict of interest, and bribes. Which category would the ethical issue for Tom fall into? Why?
3. What category would the ethical issue for Cindy fall into? Why?
4. How would you handle this situation if you were Cindy? List your action steps and explain why