Example 1 To: Jane Doe From: John Smith Date: 6 June 2016 Subject: Travel Request Denial I regret to inform you that your request for travel funds to travel to the Syllabus Conference in Santa Clara, California, has been denied. The university has limited funds available for travel this year and although I know you really want to go, I can't afford to give you the $1500 you requested (which by the way is a lot to request at this late date at the current time of this request. I hope you understand our position because we really want our faculty to be happy. Even though I can't pay for this trip, I encourage you to apply again for future travel money because I hope to receive more money budgeted for travel the next fiscal year of 2017/18. Thank you again for your request. I always strive to help faculty fund their travels. Questions:

1. Describe the first line of the memo and why it is bad to start a memo this way.
2. What pronoun is mentioned eight times? Explain why using this pronoun may cause the reader to react in a negative manner.