EXECUTIVE SUMMARY

This report identifies challenges faced by Javier and his team at Vanguard Automotive, arising from unrealistic expectations, poor leadership, and coordination issues. Javier's targets for cycle time reduction, coupled with a top$-$down approach, has created tension, lowered morale, and hampered productivity. Ineffective communication with the Texas R&D department has led to misunderstandings and delays. The team also struggles with outdated technology and inadequate budgets, limiting innovation. Additionally, the bonus structure focused solely on cycle time reduction has fostered conflict and a competitive atmosphere. To address these issues, the report presents five key recommendations: structuring tasks effectively with flexibility, implementing clear SMART goals, building an effective bonus structure, encouraging diversity and inclusion, and enhancing conflict management and resolution.

PROBLEMS

Unrealistic expectations and poor leadership

Javier's ambitious goal of a $35\%$ reduction in cycle time, coupled with his top$-$down leadership style, has created tension within the team. His dismissal of alternative solutions and failure to foster collaboration have led to frustration and decreased morale, impacting productivity.