Executives at Macromix have initiated a diversity skills training program to educate employees about the importance of diversity at the workplace. Which one of the following should be the first step to be implemented in the program?

a$.$ teaching people specific skills on how to communicate effectively with their. fellow employees

b$.$ making employees aware of the assumptions and biases they may have

c$.$ training employees on how to work effectively in a diverse work environment

d$.$ increasing employees' sensitivity and openness to those who are different from them