Exercise $12-4$ The Competent Shall Be Punished

In this exercise you will be assigned the role of assistant manager, operations manager,

or observer. Your instructor will provide you with confidential role sheets based on your

assigned role. Read all the information provided and complete the worksheet based on

your knowledge of the situation.

Overview

Chris Costner is the operations manager at Island Treasure, a $500-$room luxury resort located

on the island of Maui. Ira Workman is the assistant manager and reports to Chris. Ira is a very

dedicated, conscientious employee who has taken on additional tasks over time. He has the

reputation for never saying no when asked to take on increased responsibility. Chris relies

heavily on him, especially for important projects. Ira always gets the job done and done well.