Question: Exercise 11-11 Express Copy offers walk-in copying and binding services to small businesses that cannot afford to provide those services in-house. Following is a typical

Exercise 11-11

Express Copy offers walk-in copying and binding services to small businesses that cannot afford to provide those services in-house. Following is a typical schedule for a 52-copy spiral-bound job:

Activity Minutes
Processing order 23
Waiting for copying to begin 25
Copying 18
Waiting for binding 35
Binding 15
Packing for customer 4

(a) Calculate the delivery cycle time.
Delivery cycle time minutes

(b) Calculate the manufacturing cycle time.
Manufacturing cycle time minutes

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