Exercise 6.3 Synthesis: Linking Knowledge and Experience

1. In your internship, how do you see the skills of active listening employed?
2. When do you see active listening being used by staff?
3. To what extent are you practicing the skills of active listening in your work?
4. What factors might hinder your ability to be an active listener in your internship?
5. How might these challenges be overcome?
6. Think of at least one conversation during your internship in which you employed active listening and evaluate your skills. What specific goals might you set for yourself as you seek to strengthen your active listening skills in your internship?