Question: Exercise 7 . 1 1 Calculate the cycle time, cycle time efficiency, and cost of the university admission process described in Exercise 1 . 1

Exercise 7.11 Calculate the cycle time, cycle time efficiency, and cost of the
university admission process described in Exercise 1.1(page 5), assuming that:
The process starts when an online application is submitted.
It takes on average 2 weeks (after the online application is submitted) for the
documents to arrive to the students service by post.
The check for completeness of documents takes about 10min. In 20% of the
cases, the completeness check reveals that some documents are missing. In this
case, an email is sent to the student automatically by the university admission
management system based on the input provided by the international students
officer during the completeness check.
A student services officer spends on average 10min to put the degrees and
transcripts in an envelope and to send them to the academic recognition agency.
The time it takes to send the degrees and transcripts to the academic recognition
agency and to receive back a response is 2 weeks on average.
About 10% of applications are rejected after the academic recognition assess-
ment.
The university pays a fee of 5 each time it requests the academic recognition
agency to accept an application.
Checking the English language test results takes 1 day on average, but the officer
who performs the check only spends 10min on average per check. This language
test check is free.
About 10% of applications are rejected after the English language test.
It takes on average 2 weeks between the time students service sends the copy of
an application to the committee members and the moment the committee makes
a decision (accept or reject). On average, the committee spends 1h examining
each application.
It takes on average 2 days (after the decision is made by the academic committee)
for the students service to record the academic committee's decision in the
university admission management system. Recording a decision takes on average
2min. Once a decision is recorded, a notification is automatically sent to the
student.
The hourly cost of the officers at the international students office is 50.
The hourly cost of the academic committee (as a whole) is 200.
Exercise 7.11(60 marks): - Find cycle time (20 marks).- Formula/procedure use (15 marks).- Final answer (5 marks).- Cycle time should be written in minutes. - Processing time (15 marks).- Formula/procedure use (10 marks).- Final answer (5 marks).- Processing time should be written in minutes. - Cycle time efficiency (5 marks).- Formula/procedure use (3 marks).- Final answer (2 marks).- Cycle time efficiency should be written as a percentage. - Cost (20 marks).- Formula/procedure use (15 marks).- Final answer (5 marks).- Cost should be written in .- Total -60 marks Please show all workings and state answers clearly.
These are the markings, please make sure you do correct calculations

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