Question: Exercise 7.1: Selection Systems for Hiring You are working for a regional coffee chain, Al Bar. Currently, the company has 900 employees, but it is

Exercise 7.1: Selection Systems for Hiring YouExercise 7.1: Selection Systems for Hiring You

Exercise 7.1: Selection Systems for Hiring You are working for a regional coffee chain, Al Bar. Currently, the company has 900 employees, but it is expanding. The CEO would like to be more systematic in the approach to hiring new baristas. Al Bar also needs a valid but practical and cost- effective approach given the large number of new hires expected in the coming years. A glance at the O*NET database shows the following sorts of skills are typically required of baristas: . Take orders from customers and give orders to coworkers for preparation. Prepare beverages such as espresso drinks coffee, and tea. Clean work area and equipment. Describe items on the menu to customers and suggest menu items that they might like. Take customer payments. Read Exercise 7.1: Selection Systems for Hiring (p. 175) and answer the following questions: 1. Identify at least 4 selection procedures that you would recommend for hiring baristas? 2. Evaluate each of your suggested selection procedures in terms of (a) validity, (b) enhancing workforce diversity, (c) utility, and (d) applicant reactions. 3. Assuming that you would use an interview at some point in the process, come up with 2 behavioral interview questions and 2 situational interview questions that you would ask all job applicants

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