Question: Exercise 9 - 1 3 Identifying Quality Costs Categorize each of the following quality costs as Prevention ( P ) , Appraisal ( A )
Exercise
Identifying Quality Costs
Categorize each of the following quality costs as Prevention P Appraisal A Internal Failure IF or External Failure :
Rework
Product testing
Customer support
Inspection
Warranty repair
Statistical process control
Quality circles
Scrap and spoilage
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