Exercise One:

Write an email to Manager Stores (jacob), to check the availability of 4 items that you would need. These are Mouse Pads, Wrist pads, Copy Stand and Computer Lamp. You need 6 quantities of the first three and 5 of the fourth one. In case they are not available readily, request the manager to procure them at the earliest as you would need these before the next department meeting scheduled on February 15, 2021.

Exercise Two:

January 17, 20121

One of your clients has not made payments as committed. The payment was due on 30 December 2020.

Write an email reminder to the client.

Exercise Three:

Jan 6, 20121

One of your client has not made payments as committed. The payment was due on 30 December 2020. You have already mailed two reminders but you have not received any response.

This is unusual in your industry. In fact the Company policy is to provide extremely high standard of customer service and to take nasty action on late payments. However, this is an important client and you do not wish to lose him, which is why you have been sending reminders.

Write the last reminder to this client.