EXHIBIT $2-1$ Process for External Analysis

Step $1-$ Organize the External Analysis Process and Create an

Issue Map Template

Step $2-$ Scan the General Environment, Health Care System,

and Service Area

Step $3-$ Monitor and Confirm External Issues

Step $4-$ Forecast External Issues

Step $5-$ Assess External Issues

Step $6-$ Complete an Issue Map

can tou comple steps $1-6$ with information about North Central Bronx Hospital? Thank you.