Question: Expectations that a consumer forms regarding what he or she thinks should or ought to happen given the level of work that he or she
Expectations that a consumer forms regarding what he or she thinks should or ought to happen given the level of work that he or she has put into the experience are called expectations.
ideal
relative
equitable
predictive
normative
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
