Explain a balanced score card and why it is an effective method of evaluating organizational performance. The balanced scorecard is a strategic performance management tool that evaluates an organization from four perspectives: financial, customer, internal processes, and learning and growth. Financial: Tracking revenue growth, cost reduction, and return on investment (ROI). Customer: Measuring patient satisfaction scores, service quality, and patient retention rates. Internal Processes: Monitoring treatment cycle times, error rates, or efficiency in admissions processes. Learning and Growth: Evaluating staff training completion rates, employee satisfaction, or innovation in care delivery methods. By aligning activities with strategic goals, it provides a comprehensive view of performance, promotes accountability, and ensures a balanced focus on short- and long-term objectives