Explain emotional intelligence, its components, and the impact that this concept has on effective management. Support with sources and citations in APA (minimum of 5 reputable references) Use the following questions as a guide for your:

• What is emotional intelligence?
• Why should leaders understand emotional intelligence to manage a team through a change process?
• How can emotional intelligence be useful in managing a multi-generational workforce?
• What strategy could an organization undertake in order to improve the social skills of leaders to positively influence their emotional intelligence?

Provide extensive detail for questions above.