explain further on this Training Needs Analysis

The training needs analysis for effective communication skills for managers at Deloitte revealed several areas that require improvement. These include:

1. Lack of clarity in communication: Managers often struggle to convey their messages clearly, leading to misunderstandings and inefficiencies.

2. Ineffective listening skills: Managers need to improve their active listening skills to better understand their team members and address their concerns.

3. Non-verbal communication: Managers need to be aware of their non-verbal cues and understand how they impact their communication with others.

4. Conflict resolution: Managers need to develop skills in resolving conflicts and managing difficult conversations.

Training Objectives

The objectives of the training program are as follows:

1. Enhance clarity in communication: Managers will be able to articulate their messages clearly and concisely.

2. Improve active listening skills: Managers will develop the ability to actively listen and understand the perspectives of their team members.

3. Enhance non-verbal communication: Managers will learn to effectively use body language, facial expressions, and gestures to support their verbal communication.

4. Develop conflict resolution skills: Managers will acquire techniques to manage conflicts and have difficult conversations in a constructive manner.