Question: Explain how improving quality can lead to reduced costs. As an Internet exercise, determine the Baldrige Award criteria. See the Web site www . nist.gov

Explain how improving quality can lead to reduced costs.
As an Internet exercise, determine the Baldrige Award criteria. See the Web site
www.nist.gov/baldrigel.
Which 3 of Deming's 14 points do you think are most critical to the success of a TQM program? Why?
List the seven concepts that are necessary for an effective TQM program. How are these related to Deming's 14 points?
Explain how improving quality can lead to reduced costs. As an

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