Question: Explain how knowing your customers can lead to quality - focused decisions.Provide an example of how a company you're familiar with has worked with their

Explain how knowing your customers can lead to quality

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focused decisions.Provide an example of how a company you're familiar with has worked with their customers to improve their product. Explain the factors that should be considered when deciding if innovation can actually be implemented successfully. How do these factors affect customers?

Example: Apple & Samsung Company

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