1. Explain how pre-classical contributors helped set the stage for the development of management as a science.

2. Contrast the three major approaches within the classical viewpoint: scientific management, bureaucratic management and administrative management.

3. Differentiate among the three major approaches within the quantitative management viewpoint. How have computers aided the development of this viewpoint?

4. Describe the reasoning behind the contingency viewpoint. Why did it emerge? What implications are there for managerial education?

5. Explain the Theory Z approach to management.

6. Show how current management knowledge results from innovative processes involving many management pioneers. What can we learn about innovation from studying these peoples ideas?

7. Explain the concepts of knowledge management and the learning organization.

8. Explain which of the contemporary viewpoints, if any, are relevant to the current business environment.