Explain how you have reviewed organisational support and resolution documentation and identify the clients' point of contact? (50-100 words) Note: The extract of organisational support and resolution documentation is mentioned below: . The client should be provided with timely advice The advice should be based on the best practices in the industry The guidance should follow dient support principles (ethical, fair, transparent) . Only perform the responsibilities that are within your scope and role . Consider the user experience in everything we do . Committed to using accessible language Be champions of good practice, proactively managing risks related to information technology In our service provision and professional approach, providing access to our expertise and resources * Adopt a flexible operational approach and mind-set by anticipating and adapting positively to change . Develop a partnership approach to working, through close collaboration and integrated processes . Contribute to staff development, continuing to build capabilities and talents to delivery excellent service