Question: Explain how you would handle this situation. (40-50 words) 3. Give a new colleague three tips on how to use appropriate language when communicating. (40-50

Explain how you would handle this situation. (40-50 words) 3. Give

Explain how you would handle this situation. (40-50 words) 3. Give a new colleague three tips on how to use appropriate language when communicating. (40-50 words) 4. Describe the tone, pitch and volume you should use when speaking to customers. (25-30 words) Tone Pitch Volume

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