explain Performance Objective SMART for the Customer Service Representation position at Cool Air.

Cool Air Rentals has grown to be the largest supplier of temporary air conditioning and heating units in Canada. Their purpose-built equipment is designed to roll in, plug in, and turn on. "Way Too Cool" is not just the company motto, it's a definition of what they do and who they are. Their diverse clients include film and TV productions, big events and even small needs like IT server rooms. Customers turn to Cool Air for efficient and hassle-free solutions. They continue to grow by relentlessly focusing on systems, service and equipment. It's what makes Cool Air distinct. Real Cool. Real Fast. Guaranteed. You are the Operations Manager for Cool Air (yes, that means you are cool too), and you have just hired a new Customer Service Representative (CSR). The CSR will ensure efficient support for Cool Air's diverse clients across Canada through excellent customer-service interactions with clients and other team members. This role is responsible for providing customer support in a professional, polite, upbeat, and articulate manner with consistent emphasis on superior service and attention; data entry: generating reports; scheduling and other administrative tasks