Question: Explain the basic elements of the marketing mix. Differentiate between e-business strategies that use product-based marketing and those using customer-based marketing. Describe the variables traditionally
- Explain the basic elements of the marketing mix.
- Differentiate between e-business strategies that use product-based marketing and those using customer-based marketing.
- Describe the variables traditionally used in market segmentation.
- Explain how market segmentation can be customized on the Web.
- Explain the five-stage model of customer loyalty and the importance of customer retention.
- List and describe various advertising formats and email applications used in electronic commerce.
- Explain how firms can use technology-enabled customer relationship management to improve marketing.
- Summarize the considerations for creating and maintaining a brand on the Web.
- Describe the use of search engine positioning and the considerations for web site naming.
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