Question: Explain what is a CRM (Customer Relationship Management) and how it is related to revenue management. Also, discuss the advantages and disadvantages of a (Customer

Explain what is a CRM (Customer Relationship Management) and how it is related to revenue management.

Also, discuss the advantages and disadvantages of a (Customer Relationship Management) CRM, and provide us with some examples of how you would use it in a real-life scenario as related to our industry.

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