Question: Explain why a merchant should be alarmed if customer retums are excessive. How does a merchant determine what is an excessive percentage of returns? What

Explain why a merchant should be alarmed if customer retums are excessive. How does a merchant determine what is an excessive percentage of returns? What can be done by the department itself to correct a problem rate of returns? In order to receive credit, answer must be in complete sentences. Hint: Think back to the beginning of the semester. chapter one gind chapter two

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