Question: Explain why achieving superior quality is so important and understand the challenges facing by managers and organizations that seek to implement total quality management.

Explain why achieving superior quality is so important and understand the challenges facing by managers and organizations that seek to implement total quality management.

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LO9-3 Explain why achieving superior quality is so important, and understand the challenges facing managers and organizations that seek to implement total quality management.

Explain why achieving superior quality is so important, and understand the challenges facing managers and organizations that seek to implement total quality management.

Explain why achieving superior quality is so important, and under- stand the challenges facing managers and organizations that seek to implement total quality management.

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