Question: Explain why quality and TQM are important to a service-based business (which has no physical or tangible product). Further, select and discuss one of the

Explain why quality and TQM are important to a service-based business (which has no physical or tangible product). Further, select and discuss one of the key concepts from below in the context of an organization. Be sure to identify the name of the organization.

  • Provide justification why companies should embrace ISO international quality standards. Explain why your selected organization did or did not implement the ISO international quality standards.
  • Discuss what Six Sigma is and if every organization should use Six Sigma. Why or why not?
  • Describe how benchmarking is used in TQM and applied within your selected organization.
  • Discuss quality robust products and Taguchi concepts. Should every organization use the Taguchi concepts? Why or why not?

Post Should be 250-word minimum

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!