Explain, with examples, on how effective relationships management activity helped Phoenix Logistics improves its logistics function. $(10)1\mathrm{.}2$ With the use of suitable examples, evaluate the following factors could affects the functioning of Phoenix Logistics system: $1\mathrm{.}2\mathrm{.}1$ Customers conditions and, $(15)1\mathrm{.}2\mathrm{.}2$ Economic conditions $(15$