explains the negotiating procedures leading to a contract agreement between an airline's employees and the company. As you can see, this is a prolonged period of give-and-take where numerous demands are negotiated.

With this struggle in mind, do you think that it really matters much how well an airline and its employees work together? After all, business is business and any savings that the company can make whether in terms of cash or working rules can only help the company be more competitive.