1. Explicit messages are common for ______.

   	A.	channel richness
   	B.	ethnocentrism
   	C.	high-context cultures
   	D.	low-context cultures

2.A suggestion to help in cross-cultural communications is to be ______, ______, and ______.

	A.	conversational; humorous; assuming
	B.	sensing; gossiping; responding
	C.	supportive; encouraging; empathic
	D.	humorous; informal; nonverbal

3.

1. Talking to people in person or on the phone are excellent ways to ______.

   	A.	gossip
   	B.	channel
   	C.	process
   	D.	network

2. Talking to people in person or on the phone are excellent ways to ______.

   	A.	gossip
   	B.	channel
   	C.	process
   	D.	network

3. and ______ are considered barriers to communication.

   	A.	Low-context; grapevine
   	B.	High-context; gossip
   	C.	Formal;informal networks
   	D.	Filtering; emotions

4. Telephone, meetings, presentations, and conferences are all examples of ______ communications.

   	A.	nonverbal
   	B.	downward
   	C.	oral
   	D.	lateral

5. _ is concentrating on the true meaning of what others are saying.

   	A.	Networking
   	B.	Channeling
   	C.	Processing
   	D.	Active listening

6. Nonverbal, oral, written, and electronic are all different types of ______ channels.

   	A.	cross-cultural
   	B.	informal network
   	C.	formal network
   	D.	communication

7. Military communication is a typical example of ______ communication.

   	A.	network
   	B.	upward
   	C.	downward
   	D.	lateral

8. istening to frontline employees by management is an example of ______ communication.

   	A.	lateral
   	B.	informal
   	C.	downward
   	D.	upward