Question: Explore this website and summarize what QFD does for the firm. At a minimum, follow the links under QFD, Modern QFD, and Advanced QFD, and

Explore this website and summarize what QFD does for the firm. At a minimum, follow the links under QFD, Modern QFD, and Advanced QFD, and be sure to read the list of best versus worst practices. What advantages does QFD offer? How does it effectively capture the Voice of the Customer? What are potential drawbacks of QFD, or possible problems in implementation?

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