exponential probability distribution.

$(a)$ What effect would the additional consultant have $on$ customer service?

$P_0=0\mathrm{.}1402$

$L_q=$

$W_q=0\mathrm{.}8788$

$P_w=0\mathrm{.}8598$

Two consultants

meet service goals with

$35\%of$ customers waiting $an$ average waiting time $of$

$2$ minutes.