Question: Expression error should be 80% Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following

Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer

 Expression error should be 80%

Service Department. The company has provided the following data to aid in that study: Weisgarber Corporation. Customer Service Department Data Inputs Resource Data: Number of employees Average salary per employee Weeks of employment per year Minutes 

Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: Weisgarber Corporation. Customer Service Department Data Inputs Resource Data: Number of employees Average salary per employee Weeks of employment per year Minutes available per week (45 hours x 60 minutes) Practical capacity percentage Activity Data: Minutes per unit of the activity Cost Object Data: Number of orders processed Number of queries resolved Number of credit reviews processed Processing Orders 20 $ 1 Customer G 35 19 23 37,560 60 2,700 (expression error) Resolving Queries 26 Processing Credit Reviews. 52 All Customers 49,340 23,640 2,270 Required: a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Customer Service Department cost assigned to Customer G. b. Prepare a time-driven activity-based costing Capacity Analysis report for the Customer Service Department that determines the impact on expenses of matching capacity with demand.

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