Federation UNIVERSITY'AUSTRALIA 0 Write a brief use case - like a case study but focussing on interactions and processes 0 Try searching! For example, 'business processes in ticket saies" (but use your chosen business). Do notjust copy an existing diagram though. For this process, determine: 0 Events; . Activities or Tasks; . Decision points; . Actors (people andior objects}; . Outcomes Refer to lecture materials and readings for descriptions of these terms. Write a description of this process in English (about 200 words), referring to the above events, tasks, decisions, actors and outcomes. It is acceptable and expected that you make a number of assumptions about the process, but these should be explicitly included in your description. What are you basing your understanding on? Identify specific components of this process that would change due to your technological idea. Describe how these components would be affected by the change (200300 words}. It should be clear which events, tasks, decision points, actors, and outcomes are affected, and in which ways. This may inciude components being removed, replaced, augmented or added. Include justication for why these components are affected by your specic technology. Use process model diagrams to support your description - one before and one after the change. These need to be detailed enough to show the change in processes, but not so detailed that the changes are hard to spot. The purpose of your model here is to show the impact of the technology on the business process; let that guide your level of detail. i I U